Refunds

We are happy to offer you a refund of this product, providing you are returning it in its original fully sealed box, i.e.. unopened and unused, and the return is made within fourteen (14) days. We are unable to return and refund used products. 

If your product is damaged or faulty:
We will always do our best to ensure your product arrives in perfect condition. However, sometimes mistakes do happen and we want to be able to resolve them for you as quickly as possible.

How to return a product:
In order to process your refund, please ensure that the item is returned in the original packaging with your order number written clearly on the outer label. Refunds should be addressed to:

Returns
Keca's Usna
5925 Charlotte Drive
Unit 320
San Jose, CA 95123

How refunds are paid:
Refunds will be paid onto the same method of payment used on the original order. The refund value will be for the price paid when the order was placed. Refunds will only be processed once the item is received